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Key Elements of a Good Marketing Plan

  1. Measurable Goals

  • What do you want to accomplish this year?

  • Annual Sales

  • Net Income

  • Number of customers

  • Other measures?

  • What do you want to accomplish in 3-5 years?

  • Ongoing client database of customers

  • Annual growth rate of xx%

  • Who is responsible for marketing/sales goals?

  • Who is responsible for marketing/sales implementation?

  1. Market Analysis

  • Research your industry/environment

  • How large is your industry?

  • How many prospective customers are there?

  • How do economic trends impact customer buying decisions?

  • What unique abilities do competitors possess?

  • Research your customers

  • How do you define your ideal customer?

  • What is your target market?

  • Who will buy your product?

  • When will they buy your product? Seasonally? Any time?

  • Where will they look for your product? Online? Store? Catalog?

  • From whom do they want to purchase your product? Owner, Sales rep, Distributor, Manufacturer’s Rep?

  • Research your competitors

  • Who are your direct competitors?

  • Who are your indirect competitors?

  • Evaluate direct and indirect competitor strengths and weaknesses in the areas of quality, customer service, price/value, location, convenience and any other areas of importance.

  • Evaluate your own company – do a SWOT analysis. Compare yourself to your competitors.

    • Strengths

    • Weaknesses

    • Opportunities

    • Threats

  1. Marketing Strategy

  • Develop strategies that incorporate your goals, build on your strengths, and promote your unique competitive advantages. Build a marketing mix to best serve your target customers.

  • Product: Describe product from customer’s point of view? What’s in it for them? What are the benefits & features of your product?

  • Price: Set prices to strategically accomplish business goals, while remaining sensitive to customer motivations.

    • Cost based: cover your expenses

    • Going rate: follow the market leader

    • Image pricing: your product is exclusive

    • Service pricing: your product is convenient

    • Slow entry: work toward building customer loyalty

    • Loss leaders: work on generating traffic by setting pricing low

  • Place: Determine most effective way to get your product to customer

    • Shipping, electronic transfer, personal delivery, retail, etc…

  • Promotion: Determine promotional tools based on what your target customers hear and see…radio, TV, print, etc…

    • Publicity: news releases, success stories, organization memberships, community events

    • Advertising: electronic media (radio, TV, Internet, Email) versus print media (newspaper, magazine, brochure, direct mail, newsletters, letterhead, business cards)

  1. Implementation Schedule & Budget

  • Create a timeline for when different methods of advertising and publicity will be used.

  • Prepare cost estimates.

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